Frequently Asked Questions

What is the Love Ya Guts Box?

The Love Ya Guts Box is a box full with the most essential, foundational supplements that each women needs to start healing their gut. Each month we send out a new supply of these beautiful products ...with a few added goodies. Each new months supply is intended to keep you consistent and excited about the journey and process of healing your gut. It is one day at a time. Which is why we give you a months supply and help you each and every single day.

How much does it cost?

The Love Ya Guts Subscription Box starts at just $71.40/month. The prices vary depending on your subscription option and how consistent you are.
Shipping on all of our subscription options also varies depending upon the region you are in.  

How do I subscribe to a Love Ya Guts Box?

Starting your Love Ya Guts journey is super simple. Just click here to choose which plan suits you best.

How do the Love Ya Guts team choose what is in the box?

We have relentlessly researched, tested and collaborated with a few amazing products that have all been specifically chosen for a purpose within the box. Each product has certain properties, herbs, mechanism of action and functions within the digestive system that are necessary when starting to heal the digestive system.
We have made sure each product has a purpose and will support you in your journey. All are 100% organic and natural supplements suited to the Love Ya Guts mission.

Can I try just one box?

Yes! Although we recommend a longer journey with us, you are more then welcome to just buy one box.

We are only available as part of a subscription but if you’d like to just try one box, then sign up for the one month subscription which can be cancelled at anytime. We just need 5 days notice so we don’t have you second box packed and ready.

Can I add other things to my box?

Yes! Each month we have new and exciting products that can be added to your box. Either on a subscription method or just as a once off! Each product is 100% supported by Love Ya Guts and are all apart of the process. We highly recommend adding these into your boxes.

How often do the LYG boxes get shipped?

We now ship every week day.

MEMBERSHIP & BILLING QUESTIONS

How do I change my payment information?

Just simply log into your account and click the ‘Manage your Subscription’ button. Click on billing information, then choose the ‘update card’ option. Make sure you save all of your changes!

How do I change my address?

Just log in to your account and click the ‘Manage your subscription’ button. Then chose ‘Edit’ to change your shipping information.
 
Please make sure you change your address with at least 7 days notice before the next box delivery. If you have missed the cut off time please email admin@loveyagutsbox.com to check.

How can I get a refund?

Love Ya Guts does not offer refunds or partial refunds. For monthly, 3, 6, 12 month subscription plans that have already started; Love Ya Guts Box may at it’s own discretion decide to offer a refund under certain circumstances. Please email admin@loveyagutsbox.com

What are your Billing & Cancellation Policies?

All subscriptions automatically renew unless cancelled by sending an email to: admin@loveyagutsbox.com

You will be billed every 4 weeks automatically unless we receive cancellation notice.
The 3 and 6 month subscriptions are a commitment to that entire length of time. Only the month to month subscription allows cancellation at least 5 days before the renewal date.

If you do choose to cancel the 3 and 6 month subscription there is a cancellation fee of one months payment.

If I cancel, will I still receive all of my boxes?

Yes, you can cancel at anytime (except for the month to month subscription for which we require 5 days notice for your cancellation) and will still receive all the boxes remaining on your subscription.

When am I billed?

You will be billed the day you sign up to Love Ya Guts box. Continuing this, you will be placed on our advanced billing cycle of every four weeks.

Based on 1361 reviews
87%
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(28)

yummy love try this fresh blend

Excellent quality, with all natural ingredients

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Love Ya Guts Foundation Box
Correna (Perth, AU)
Loving it

I’m still early in my LYGs journey but I can already feel a difference in my cravings and bloating!

C
LIVER DETOX TEA
CLM (Perth, AU)
Absolutely delicious

This is by far the most delicious herbal tea blend I've ever had and will definitely keep buying it. Thankyou LYG.

M
COLLAGEN PLUS
Michelle Wells (Lower Hutt, NZ)
Ok at best

Still on the fence about this product as I don't notice any difference whether I take it or not. Also 2 week delivery times are too long.

P
WHEY MORE PROTEIN POWDER
Phoebe Combes (Sydney, AU)
Love

Best protein powder!

Treats

My toddler lines up demanding his treat each day- which is one of these capsules. I can barely get him to eat anything else so I’m grateful I know he’s getting some good nutrition somewhere.
Was a little disappointed with lack of communication on delayed shipping last time I ordered. We all understand delays but it’s nice to be informed or offered options to post items separately etc.

E
WHEY MORE PROTEIN POWDER
Emma Goyne (Hobart, AU)
Exceptional product

The best protein powder I’ve tried, can add it into anything as it has no flavouring and texture. I had tried so many I just couldn’t stomach because of the sweeteners. This allows me to add my own flavours and sweeteners depending on my mood - the best.

T
Love Ya Guts Foundation Box
Tiffany (Sunshine Coast, AU)
😍

This box has changed my life. I had been trying to loose weight for months before trying Love ya Guts, I was doing all of the right things (exercising and eating well) but barely lost any weight. Within two weeks of Love ya guts box I had lost a kilo and a half and for the 7 weeks I’ve since been taking the products I’ve lost 6kgs. I feel so much better about myself and so much more in charge of my nutrition, the ebooks and daily emails have made nutrition easy and I have found it so insightful. I no longer bloat after every meal, my skin has cleared up so much and I don’t crave sugar anymore. I could not recommend Love ya Guts enough! It works😍

R
Love Ya Guts Foundation Box
Rebecca Van Rossum (Calgary, CA)
Game changer

I’ve struggled with IBS symptoms for nearly 10 years now, tried everything under the sun!, stuck on the low fodmap diet and just hated eating out due to the reactions I’d get afterwards. Thought this is my life now, until I found this!. Been on the programme for 4 months now and it’s an absolute game changer!. I have more energy, my skin has cleared up, I’ve lost weight and best of all my IBS symptoms have reduced. I am experimenting with foods that I initially couldn’t eat due to reactions and the relations are somewhat halted or I don’t react like I use too. Seriously changed my life.. don’t sit on it due to cost and procrastinate like I did. My only regret doing this is not starting sooner!

A
WHEY MORE PROTEIN POWDER
Angela Hand (Auckland, NZ)
5 star

Great to finally find a clean product to help with weight gain. Due to complex allergies I struggle to get enough calories in my diet to maintain/gain weight. This product is fantastic and no added rubbish.

A
ORGANIC BEEF LIVER CAPSULES
Angela Hand (Auckland, NZ)
Great product

Fantasic, I add one to my smoothies for a boost of energy. Allergy safe, tasteless, great for busy mums.

L
ORGANIC BEEF LIVER CAPSULES
L.Dyson (Sydney, AU)
What a difference !!

So happy with the Organic Beef Liver capsules. Definitely have more energy and my hair los has slowed right down. Will definitely keep using this wonderful product !!

K
FULVIC & HUMIC CONCENTRATE
Kel (Melbourne, AU)
LOVE THIS

Feeling great since starting on this a few weeks ago. My go to every morning!!

T
WHEY MORE PROTEIN POWDER
Thanh Nguyen (Melbourne, AU)

I love the products. Nice flavours and it’s help .

M
TALLOW REPAIR BALM
MH (Brisbane, AU)
Good for nappy rash

I tried a lot of ‘nappy rash’ creams prior to the repair balm and nothing worked. Not only is is great for nappy rash but I use it as a full body moisturiser for baby and dry dog paws. Love love love!

10/10

My iron is low and I’ve been using these for about 2.5 weeks now and can already notice a difference in my energy levels, my nails have also grown a lot and feel stronger!

S
GRASS FED GELATIN
Suzie (Perth, AU)
Grass fed gelatine

Very versatile ,I used it in a shepherds pie to thicken and stirred it into a homenade chia pudding I was making. Will definitely be irdering more. Thanks for a great product.

E
Love Ya Guts Foundation Box
Emilly K (Auckland, NZ)
My daily routine starts & ends with my foundation box

I've searched high & low over the years for holistic & alternative forms of maintaining my wellbeing that actually work. As a woman who has struggled with PCOS, hormone imbalances, weight fluctuations & so many more gut & health issues, I now live & stand by my loveyaguts products. It took my a while to actually place my first order, however after my first month, I signed up for the subscription straight away.
The wealth of knowledge we also gain access to from Brook is a cherry on top of the goodness.
If you're thinking about it, lean in!

S
WHEY MORE PROTEIN POWDER
Sarah Whare (Brisbane, AU)
Amazing Protein Powder!

Both my mum and I have been enjoying this protein powder and feeling great when taking it! Sustained energy and overall feeling great! Definitely worth investing in!

S
ORGANIC BENTONITE CLAY
Sophie White (Burnside, NZ)
Life changing!

I noticed a change straight away, I was shocked at how great i felt. Im two weeks in and it gets better. the first week I had a sore tummy as it was detoxing then it got bettter and better and Ive never felt better in my digestive system.

G
ORGANIC BENTONITE CLAY
Gemma Elliott (Seaforth, AU)
Great

Thanks for another quality product

S
LIVER DETOX TEA
Selina Dunsmore (Bundaberg, AU)
Tasty tea

This is one of the nicest teas I’ve ever had. It’s soothing and calming and great to have after a meal. Tastes lovely and pepperminty.

S
FULVIC & HUMIC CONCENTRATE
Selina Dunsmore (Bundaberg, AU)
Little brown bottle

I’ve been using this product for almost a month now. I can’t speak on how it’s helping me absorb nutrients as it states but I haven’t felt any difference in my overall self. Completely tasteless and easy to take in my water everyday.

M
COLLAGEN PLUS
Melanie Norman (Medowie, AU)
You have to give this a try!

I have always been sceptical about products that claim to reduce bloating, especially when food in my opinion is the only way to heal your gut. However, given the positive reviews and the added bonus of collagen I decided to give this product a go. After purchasing 2 jars over 2 months I am now a subscriber. This powder has changed my life - as an endometriosis and adenomyosis sufferer, I had to have a hysterectomy falling into surgical menopause and this is the only product that makes my stomach feel somewhat normal again! I mix it in with my smashed avo for breakfast or sweet potato mash for dinner. It's a daily must have for me!