Frequently Asked Questions

What is the Love Ya Guts Box?

The Love Ya Guts Box is a box full with the most essential, foundational supplements that each women needs to start healing their gut. Each month we send out a new supply of these beautiful products ...with a few added goodies. Each new months supply is intended to keep you consistent and excited about the journey and process of healing your gut. It is one day at a time. Which is why we give you a months supply and help you each and every single day.

How much does it cost?

The Love Ya Guts Subscription Box starts at just $71.40/month. The prices vary depending on your subscription option and how consistent you are.
Shipping on all of our subscription options also varies depending upon the region you are in.  

How do I subscribe to a Love Ya Guts Box?

Starting your Love Ya Guts journey is super simple. Just click here to choose which plan suits you best.

How do the Love Ya Guts team choose what is in the box?

We have relentlessly researched, tested and collaborated with a few amazing products that have all been specifically chosen for a purpose within the box. Each product has certain properties, herbs, mechanism of action and functions within the digestive system that are necessary when starting to heal the digestive system.
We have made sure each product has a purpose and will support you in your journey. All are 100% organic and natural supplements suited to the Love Ya Guts mission.

Can I try just one box?

Yes! Although we recommend a longer journey with us, you are more then welcome to just buy one box.

We are only available as part of a subscription but if you’d like to just try one box, then sign up for the one month subscription which can be cancelled at anytime. We just need 5 days notice so we don’t have you second box packed and ready.

Can I add other things to my box?

Yes! Each month we have new and exciting products that can be added to your box. Either on a subscription method or just as a once off! Each product is 100% supported by Love Ya Guts and are all apart of the process. We highly recommend adding these into your boxes.

How often do the LYG boxes get shipped?

We now ship every week day.

MEMBERSHIP & BILLING QUESTIONS

How do I change my payment information?

Just simply log into your account and click the ‘Manage your Subscription’ button. Click on billing information, then choose the ‘update card’ option. Make sure you save all of your changes!

How do I change my address?

Just log in to your account and click the ‘Manage your subscription’ button. Then chose ‘Edit’ to change your shipping information.
 
Please make sure you change your address with at least 7 days notice before the next box delivery. If you have missed the cut off time please email admin@loveyagutsbox.com to check.

How can I get a refund?

Love Ya Guts does not offer refunds or partial refunds. For monthly, 3, 6, 12 month subscription plans that have already started; Love Ya Guts Box may at it’s own discretion decide to offer a refund under certain circumstances. Please email admin@loveyagutsbox.com

What are your Billing & Cancellation Policies?

All subscriptions automatically renew unless cancelled by sending an email to: admin@loveyagutsbox.com

You will be billed every 4 weeks automatically unless we receive cancellation notice.
The 3 and 6 month subscriptions are a commitment to that entire length of time. Only the month to month subscription allows cancellation at least 5 days before the renewal date.

If you do choose to cancel the 3 and 6 month subscription there is a cancellation fee of one months payment.

If I cancel, will I still receive all of my boxes?

Yes, you can cancel at anytime (except for the month to month subscription for which we require 5 days notice for your cancellation) and will still receive all the boxes remaining on your subscription.

When am I billed?

You will be billed the day you sign up to Love Ya Guts box. Continuing this, you will be placed on our advanced billing cycle of every four weeks.

Based on 1250 reviews
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Shipping Insurance
Mayrah Dreise (Brisbane, AU)
Peace of mind

Shopping insurance gives me peace of mind. I can track orders and feel assured that I will receive my products.

so far so good

I'm about half way through the first month and my digestive health has improved, my skin really flared up and I'm having lots of breakouts so not enjoying that part too much , but previously I was really suffering with constipation and abdominal pain and the past 3 weeks of following the nutrition guidelines and taking the daily supplements I feel a noticeable increase in my gut well-being, I also didn't realise just how big my portion sizes were and overeating and eating too fast was causing so much bloating ... im still waiting on some more diffinative results ( especially for my psoriasis and acne) but I'm learning loads on my journey and hopefully I'll get to where I want to be soon with my gut health

Super easy and effective

Easy to stick too and super effective. Gone from hardly going to the toilet to twice a day!

S
Love Ya Guts Foundation Box
Steven Hall (Gold Coast, AU)
Game changer: 3 major results

My wife recommended I get the subscription box because she was sick of hearing me explode in the toilet everytime I went. Since starting the subscription 4 months ago, I am having regular solid movements and bonus I have gone from catching every cold that was going around to only being sick once since starting the box and even more is so far this summer my white blotchy skin condition hasn’t resurfaced which normally any sign of sun on my skin would send it crazy and I haven’t had a sign of it. So 3 major things have been changed hopefully for good in my life. I didn’t change anything else in my lifestyle. Still eat and drink the same.

Amazing!

Started my 10 year old on the beef organ tablets in May 2024 as I couldn't get his iron stores up with over the counter iron supplements. 4 capsules per day and blood test in October 2024. And its up to 43 from 16. Amazing what these tablets could do in 5 months. So much better for you then over the counter medicines. Thank you!

Amazing

I bought this product to help with my low iron, still early days but I know how amazing the products are and have high hopes I'll feel great in no time. Easy to swallow, even the Dog hangs around when I get them out haha

J
Love Ya Guts Foundation Box
Jo Surgenor (Auckland, NZ)
Foundation box

Starting my love your guts foundation box has been a revelation in my life. I was feeling tired bloated lots of brain fog in the last month. The turnaround has been amazing. I’m starting to feel like my old self. Lots of energy and focus. The aches and pains have reduced, considerably I would highly recommend this product to anyone so if you’ve not feeling great give it a try could be life changing

S
Love Ya Guts Box One Time Purchase
Serena Wells (Christchurch, NZ)
Maybe too early to tell

I've been using the love ya guts box for 1 month. The pains in my bowel seem to have gone. I'm still quite bloated but things like gas seem to be improving. I've just signed up for 6 month subscription and I love the tea.

So good!

This is the second time I have purchased this box and it always helps me with my bloating. My pants are already fitting better.

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ORGANIC BENTONITE CLAY
Mayrah Dreise (Brisbane, AU)
Balance and health

Since using this product in my smoothies daily my skin is better and my overall energy has lifted.

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DIGESTIVE BLEND TEA
Mayrah Dreise (Brisbane, AU)
Regular and healthy

Since drinking this tea I have felt less bloated and more regular

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BALANCE POWDER
Mayrah Dreise (Brisbane, AU)
Great product

I take balance powder every day and a week since having this my digestive issues have almost gone. I highly recommend it

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WHEY MORE PROTEIN POWDER
Maria (Brisbane, AU)
Best protein powder on the market!

If you’re sitting on the fence about trying Love Ya Guts Whey Protein Powder, just take the plunge and add it to your cart – you won’t regret it!

This product is truly remarkable. After years of trial and error with various protein powders, I struggled to find one to implement into my diet. Most whey and plant-based options on the market left my sensitive stomach feeling upset and uncomfortable.

Initially, I was a bit sceptical about this product. However, after following Love Ya Guts and resonating with Brooke’s lifestyle and approach to eating, I decided to give it a try – and I’m so glad I did!

Both my partner and I have been adding this protein powder to our daily smoothies, and it’s fantastic! It truly has ZERO taste and doesn’t leave that awful chalky residue that we are all too familiar with. Our smoothies come out thick and creamy, and best of all, it doesn’t irritate my very sensitive gut.

An added bonus is the peace of mind that comes from using a product with minimal, pure, and clean ingredients. We’re all about steering clear of processed foods, and this fits perfectly into our healthy eating lifestyle.

So, if you’re contemplating whether to give this product a go, trust me – you won’t be disappointed!

Great and easy

love how i can open them up and easily sprinkle and mix into my food, does'nt change the taste of my food and makes it easy to have them everyday.

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Shipping Insurance
Susan Grout
Insurance

Whilst insurance is always the best way to go to ensure your parcel(s) arrive safely, it is a tad expensive for people of limited means. I have never had a parcel either not arrive or arrive damaged, or even hijacked! But - I do live in a country area, where these problems are less likely. I will continue to use shipping insurance, however, until perhaps the money runs out!!

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TALLOW MOISTURISING BALM & TALLOW SOAP BUNDLE
Rachael Mepham (Auckland, NZ)
Amazing results

My face and skin has improved so much since using these daily. Old scarring on my face is fading and it's so soft and moisturized

J
FULVIC & HUMIC CONCENTRATE
Jessica (Hamilton, NZ)
Great product

Tasteless and easy to add to a glass of water in the morning. Will start adding to the kids water too.

Great produc

I’m unsure if I’m seeing any effect yet as it’s only been a couple of weeks. I have a sensitive digestive system so I’m taking half the amount and no issues so far.

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GRASS FED GELATIN
M.A. (Melbourne, AU)
Best gelatin

This is the best gelatin I've used! I love putting it in my hot drinks and making jelly for a treat for my daughter.

Pure Luxury for the Skin – Gentle and Nourishing!

he TALLOW SOAP with shea butter and coconut oil is an absolute gem! Right from opening the package, you’re greeted with a wonderfully natural scent that only intensifies while showering. The soap is incredibly gentle on the skin, leaving it soft and well-cared-for – without the dryness I often experience with other soaps. I especially love the natural ingredients that nourish my skin without any irritation. I will definitely be reordering and am thrilled to have found such a high-quality product. Huge compliments to the Love Ya Guts team!

Miraculous Results – My Hair Loss Finally Stopped!

I am absolutely thrilled with the PURE MSM CAPSULES! After just a short time, I noticed a positive change – my joints feel much more flexible, and my skin has a beautiful, fresh glow. But the most amazing thing is that my years-long, severe hair loss has finally stopped! I can hardly believe it and am endlessly grateful and excited. You can really tell that quality is a top priority here. The capsules are easy to take, and I truly appreciate the purity and natural ingredients in this product. Thank you to the Love Ya Guts team for creating such a fantastic product! I look forward to continuing to use it and highly recommend it to everyone.

Love that it’s flavour free, clean and organic. Thanks.

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Love Ya Guts Foundation Box
Leah Ruddle (Sydney, AU)
Don't Procrastinate!!

If you have gut issues don't keep putting it off, try Lov Ya Guts products. Still early stages for me, but since starting 3 weeks ago I have noticed
More energy no more nanna naps
I have stopped taking medication to stop me from choking on my stomach acids , believe me it's not fun!
I am learning a lot about food, what our body needs. With this I have found i can not have processed sugar of any kind, dairy or gluten. The daily emails are very informative, without being overwhelmed.
Stop over thinking and give it a go

S
DIGESTIVE BLEND TEA
S. (Sydney, AU)
Lovely tea.

I'm using along side the foundation box. I enjoy it cold for morning tea, pleasant tasting. Just wish there was a bigger bag.

Bloat ease

I've been using the products for 3 weeks and my bloating and wind has eased significantly. Great products, plenty of information on how and when to take them. Some good recipes too.