Frequently Asked Questions

What is the Love Ya Guts Box?

The Love Ya Guts Box is a box full with the most essential, foundational supplements that each women needs to start healing their gut. Each month we send out a new supply of these beautiful products ...with a few added goodies. Each new months supply is intended to keep you consistent and excited about the journey and process of healing your gut. It is one day at a time. Which is why we give you a months supply and help you each and every single day.

How much does it cost?

The Love Ya Guts Subscription Box starts at just $71.40/month. The prices vary depending on your subscription option and how consistent you are.
Shipping on all of our subscription options also varies depending upon the region you are in.  

How do I subscribe to a Love Ya Guts Box?

Starting your Love Ya Guts journey is super simple. Just click here to choose which plan suits you best.

How do the Love Ya Guts team choose what is in the box?

We have relentlessly researched, tested and collaborated with a few amazing products that have all been specifically chosen for a purpose within the box. Each product has certain properties, herbs, mechanism of action and functions within the digestive system that are necessary when starting to heal the digestive system.
We have made sure each product has a purpose and will support you in your journey. All are 100% organic and natural supplements suited to the Love Ya Guts mission.

Can I try just one box?

Yes! Although we recommend a longer journey with us, you are more then welcome to just buy one box.

We are only available as part of a subscription but if you’d like to just try one box, then sign up for the one month subscription which can be cancelled at anytime. We just need 5 days notice so we don’t have you second box packed and ready.

Can I add other things to my box?

Yes! Each month we have new and exciting products that can be added to your box. Either on a subscription method or just as a once off! Each product is 100% supported by Love Ya Guts and are all apart of the process. We highly recommend adding these into your boxes.

How often do the LYG boxes get shipped?

We now ship every week day.

MEMBERSHIP & BILLING QUESTIONS

How do I change my payment information?

Just simply log into your account and click the ‘Manage your Subscription’ button. Click on billing information, then choose the ‘update card’ option. Make sure you save all of your changes!

How do I change my address?

Just log in to your account and click the ‘Manage your subscription’ button. Then chose ‘Edit’ to change your shipping information.
 
Please make sure you change your address with at least 7 days notice before the next box delivery. If you have missed the cut off time please email admin@loveyagutsbox.com to check.

How can I get a refund?

Love Ya Guts does not offer refunds or partial refunds. For monthly, 3, 6, 12 month subscription plans that have already started; Love Ya Guts Box may at it’s own discretion decide to offer a refund under certain circumstances. Please email admin@loveyagutsbox.com

What are your Billing & Cancellation Policies?

All subscriptions automatically renew unless cancelled by sending an email to: admin@loveyagutsbox.com

You will be billed every 4 weeks automatically unless we receive cancellation notice.
The 3 and 6 month subscriptions are a commitment to that entire length of time. Only the month to month subscription allows cancellation at least 5 days before the renewal date.

If you do choose to cancel the 3 and 6 month subscription there is a cancellation fee of one months payment.

If I cancel, will I still receive all of my boxes?

Yes, you can cancel at anytime (except for the month to month subscription for which we require 5 days notice for your cancellation) and will still receive all the boxes remaining on your subscription.

When am I billed?

You will be billed the day you sign up to Love Ya Guts box. Continuing this, you will be placed on our advanced billing cycle of every four weeks.

Based on 1303 reviews
87%
(1139)
8%
(101)
2%
(29)
1%
(9)
2%
(25)
S
Love Ya Guts Foundation Box
Sandy S (Brisbane, AU)
Early days but feeling good!

I’ve only just started the LYG Foundation Box but I can already feel the difference these supplements are beginning to make and I’m excited! Can’t wait to see how they positively impact me in my body, mind and skin.

N
Upfront Upgrade Options
Niki (Perth, AU)
Love the upgrade option

I am loving that this upgrade option is available, it’s great knowing I can fully commit for a full 6 months to my gut health and it’s great knowing that all the products are here. I have certainly already seen a difference to my digestion and skin. Cheryl was very helpful in helping me make my order so shoutout to Cheryl. Excited for the journey ahead!

Fantastic

Good stuff

So far so good feeling better.. low in iron so can’t wait to get it checked

R
PREGNANCY & BREASTFEEDING BUNDLE
Rachael C (Perth, AU)
Wouldn't go another pregnancy without

As many, I was digonosed with low/depleting Iron during my second pregnancy, I had heard nothing but painful, horrible reviews on pharmaceutical supplements which prompted me to research a natural method, with the support from my medical team at around 28weeks I started using this pregnancy bundle, by 40weeks my levels had return to a"normal" range with no further intervention required. I went on to have a natural birth with very minimal blood loss (large loss after first pregnancy) and a speedy recovery, i am now 4 weeks PP and will continue to supplement during my breastfeeding journey. I highly reccomend this product and the bennifits you can actually feel and notice! The only minor negative i did encounter was with the tablets repeating on me during pregnancy and found taking them with food helped a little, however this has completely stopped now postpartum. Thanks Love ya guts xx

L
WHEY MORE PROTEIN POWDER
Litsa Windust (Auckland, NZ)
Good wholesome protein powder

Really enjoying adding this to my smoothies. Nice to know I’m getting my protein in without all the nasties

L
LACTOFERRIN CAPSULES (375mg)
Litsa Windust (Auckland, NZ)
Iron and health is striving

So happy I got these half way through my pregnancy. I was on track to needing to take a supplement due to iron getting low but at my second test my iron levels are now higher than the first! Also I haven’t caught any of the kids colds since taking these.

J
Love Ya Guts Foundation Box
Johanna Dahmen (Melbourne, AU)
Don't wait another minute !!

Thankyou for providing these products. Because you have to take the Fulvic drops, Bentonite Clay & Gelatin in water - I'm actually drinking water (I only drank coffee) so off course my skin is looking better & I'm sure my kidneys & liver are thanking me. I can say my stomach gets less bloated & the indigestion is alot less frequent and the itches I got (in the most inconvenient of places)from eating processed foods (which I have only so now & then) are gone. I have found it hard to remove "all" of the bad foods but I have noticed that I do feel alot better & not afraid that when I do go out I don't have to make sure there is a toilet nearby. Thankyou Brook & your team for taking the time to search for & create products that make our lives better

Love this soap. At first I wasn't sure about the smell but I've grown to love it and it leaves my skin so soft without any nasties. My partner loves it too on his skin.

C
WHEY MORE PROTEIN POWDER
Customer (Melbourne, AU)

Great product! Very good ingredients. Does not feel heavy in my stomach like other protein powders. Will definitely buy again

J
TALLOW REPAIR BALM
Jasmine Lancaster (Adelaide, AU)
Pure, Simple, and Incredibly Effective!

I can’t say enough good things about this tallow repair balm! From the very first use, I noticed a dramatic improvement in my skin’s hydration and texture. It’s incredibly nourishing without feeling overly greasy, and a little goes a long way. The balm has a lovely, natural scent and feels so pure compared to other products filled with synthetic ingredients. My skin just drinks it up and stays soft and moisturized for hours.

If you’re looking for a product that’s effective, gentle, and made with quality ingredients, this is it. I highly recommend it to anyone dealing with dry or sensitive skin—you won’t regret it!

S
TALLOW SOAP WITH SHEA & COCONUT OIL
Sarah (Whittlesea, AU)
We love tallow soap!

This beef tallow soap has saved my skin, I suffer from perioral dermatitis during the season changes and before I started repairing my gut health. My skin is left hydrated and clear! I will never buy a cleanser again. It’s also the only soap I will use on my kids. The no fragrance is a huge benefit for me as I have a newborn also!

C
Beef Liver Upgrade
Customer (Brisbane, AU)
Will be a repeat customer

I looked into all the various collagens/liver supplements and seemed to get the best feedback from LYG. Collagen is great, and beef liver capsules are easy enough. I do find the liver tablets slightly thicker than other ones I take for other reasons, and sometimes they do make me gag as I’m sensitive sometimes to gagging with pills. But all manageable with food. I’ve also tried them tipped into food and rarely but sometimes detectable taste. But great value good product!

E
GRASSFED BEEF SPLEEN CAPSULES
Edwina M-W (Sydney, AU)
Had low iron and energy

I was told I had low iron and to take your basic pharmacy iron tabs, but I have been taking these paired with the lactoferrin and it's made a huge difference, I genuinely feel better!

Really enjoy the tea and love how there is a tracking checklist. Only thing that doesn't taste the greatest is the clay.

Tallow balm

Amazing product love it

Still smells beefy

I was hoping with the addition of the other oils, there would be only a faint beefy scent to the cream, if any, but unfortunately it smells far too beefy for me and my son to use. Disappointed 😞

S
WHEY MORE PROTEIN POWDER
Sylvia Lokollo (Brisbane, AU)
Clean & tastes great

I love clean products that are toxin free. Tastes great and the powder doesn’t clump up together. Great product and have repurchased again.

C
WHEY MORE PROTEIN POWDER
Christy Edwards (Melbourne, AU)
Best protein powder

This is the best protein powder I have tried! Just ordered 3 more packs, highly recommend!

A
Love Ya Guts Foundation Box
Amy Canfield (Albury, AU)
Foundation box HAPPY GUT!

I cannot recommend this combination enough! I am someone who never thought that I actually had an issue with my gut and just wanted to try it to be a little bit healthier not realising how much it has influenced me. My energy levels have skyrocketed, my skin is glowing, and I’m not as fatigued any more. Not to mention the bloating has very obviously shrunk, even my husband noticed and asked me what I was doing differently. He never notices anything! I feel amazing!

C
WHEY MORE PROTEIN POWDER
Cienna (Wellington Point, AU)
Excellent Prouduct!

I am completely blown away by this Protein Powder. I struggle eating enough protein and have been searching everywhere for one that does not contain a multitude of artificial sweeteners and additives. When I found this I thought I’d give it a try & I’m so impressed. It has a very very mild taste & I already feel like I see a difference. I enjoy blending one scoop with a banana, raw milk, cinnamon, honey and ice! Will definitely be purchasing again.

E
GRASSFED BEEF SPLEEN CAPSULES
Elise (Melbourne, AU)
Helped with my head spins

I have only been taking these daily for around 2 weeks, but have already noticed my head spins have reduced (have been anemic for as long as I can remember). I will get my bloods done again after two months, but so far so good!

Too early to say tbh😏🥺

Thank u though🙏only just started in on the 2nd bag. Imflammation is really 🥺😣very very high 💙

R
COLLOIDAL SILVER
Rachael Mepham (Auckland, NZ)
Cured my relentless sore throat

Have been taking a few times a day for a few weeks and it has genuinely cured the recurring sore throat I had been dealing with for a while! Nice knowing it's probably helping cure other ailments and improving immunity